Troubleshoot KPS error messages

Common KPS error messages, and how to resolve them.

1 minute read

All host polls marked down

This error means that the API Gateway client cannot connect to the Cassandra server.

To resolve this issue, perform the following steps:

  • Check that all ports and addresses are correct in cassandra.yaml to verify that the endpoints are what you expect.
  • Enable Cassandra debug logging.
  • Contact your network administrator.

For more details on Cassandra configuration, see Administer Apache Cassandra.